Refund policy
At SS WORLD, we want you to be completely satisfied with your purchase. If you're not happy, here's what we offer:
- Returns accepted within 7 days of delivery for items that are unused and in original packaging
- To initiate a return, contact us at [your email] with your order number and reason for return
- Once we receive and inspect the returned item, a refund will be processed within 5–7 business days
- Non-returnable items: Items that have been used, damaged by the customer, or are missing original packaging
- Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective